1.4 Under the data protection laws we are a data controller, which means that we are responsible for deciding what information is collected on the website and how it is used and for what purposes. Being a data controller means that we have certain legal responsibilities about how we collect, use and share your personal data.
2. The personal data about you that we collect and use
2.2 Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
2.3 There is also a free text box for you to include any further information relating to your request – please do not include any information of a sensitive or more private nature in the free text box.
3. How we use your personal data
3.1 We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
4. Legal grounds for processing your personal data
4.1 Our use of your personal data must meet at least one of the legal grounds in the list set out in the data protection laws. In relation to the operation of the website, submitting the contact form and us contacting you following your submission of the form, and our provision of any products and services to you, the legal ground which we rely on is your consent and to achieve our legitimate business interests where your rights are not harmed so as to override this. Our legitimate business interests in this case, would include enabling us to contact you to provide further information about our products and services with a view to hopefully providing them to you.
4.2 We will only use your personal data for the purpose for which we collected it, unless we reasonably consider that we need to use it for another reason ad that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us using the details set out in Section 11 below.
5. Who we share your personal data with
5.1 We use the services of a website hosting provider, based in the United Kingdom, and they may occasionally have access to the details that you enter onto the website as part of providing the website hosting service. We require them to respect the security of your personal data and to treat it in accordance with the law. Otherwise, we will not directly or routinely share your personal data with third parties.
6. How long we retain your personal data
6.1 We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
6.2 Subject to Section 6.1 above, if you become our customer, we will retain your personal data for the period set out in the relevant contract between us. Where no such period is stipulated in the contract, then we will keep your personal data for a period of one year following expiry or termination of the contract.
6.3 If you do not become our customer, we will only retain personal data for one year after we have emailed the brochure to you.
6.4 Following the expiration of the applicable period above, we will delete your personal data.
7. Transfers of your personal data
7.1 We confirm that all personal data held by us about you will remain in (and will not be transferred outside of) the United Kingdom.
8. Your rights in relation to your personal data
8.1 If you have any questions in relation to our use of your personal data, please contact us using the details set out in Section 11 below. In some circumstances, you may have the right to require us to:
You also have the right to object to:
8.2 If you are not satisfied with our use of your personal data or our response to you, you can complain to the contact listed at Section 11 below, and/or to the Information Commissioner (https://ico.org.uk).
9.2 If you’d like to learn more about cookies in general and how to manage them, visit aboutcookies.org.
9.3 For more information about cookies and how they are used on this website, visit our cookies page.
10. Other information
10.1 We will seek to ensure that your personal data is accurate. In order to assist us with this, you should notify us of any changes to the personal data that you have provided to us by updating your details on the website or by contacting us as set out in Section 11 below.
10.3 We are required to employ adequate technical and organisational security measures to protect your personal data from any loss, destruction, damage or unlawful disclosure. However, no transmission over the internet can ever be guaranteed as secure. Consequently, please note that we cannot guarantee the security of any personal data which you transfer over the website to us.
11. How to contact us
11.2 For more general queries, please contact us using the details on the “Contact” page of the website.